Terms Of Service & Conditions
Includes Disclaimers, Refund & Revision PolicyÂ
Welcome to Rocket Takeoff AKA Rocket Digital Services, LLC
These terms and conditions outline the rules and regulations for the use of Rocket Takeoff’s Website.
Rocket Takeoff is located at: Buford 30019 – GA, United States
Questions or Concerns Contact: Info@RocketTakeoffs.com
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Rocket Takeoff’s website
if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of United States. Any use of the above terminology or other words in the singular, plural,
capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.Cookies
We employ the use of cookies. By using Rocket Takeoff’s website you consent to the use of cookies
in accordance with Rocket Takeoff’s privacy policy.Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting. Some of our
affiliate / advertising partners may also use cookies.License
Unless otherwise stated, Rocket Takeoff and/or it’s licencors own the intellectual property rights for
all material on Rocket Takeoff. All intellectual property rights are reserved. You may view and/or print
pages from https://rockettakeoffs.com/ for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from https://rockettakeoffs.com/
Sell, rent or sub-license material from https://rockettakeoffs.com/
Reproduce, duplicate or copy material from https://rockettakeoffs.com/
Redistribute content from Rocket Takeoff (unless content is specifically made for redistribution).
User Comments
This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information,
material and data (‘Comments’) in areas of the website. Rocket Takeoff does not screen, edit, publish
or review Comments prior to their appearance on the website and Comments do not reflect the views or
opinions of Rocket Takeoff, its agents or affiliates. Comments reflect the view and opinion of the
person who posts such view or opinion. To the extent permitted by applicable laws Rocket Takeoff shall
not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused
and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this
website.
Rocket Takeoffreserves the right to monitor all Comments and to remove any Comments which it considers
in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to
do so;
The Comments do not infringe any intellectual property right, including without limitation copyright,
patent or trademark, or other proprietary right of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material
or material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities
or unlawful activity.
You hereby grant to Rocket Takeoff a non-exclusive royalty-free license to use, reproduce,
edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats
or media.
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same
manner as they hyperlink to the Web sites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long
as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
approval of the linking party and its products or services; and (c) fits within the context of the linking
party’s site.
We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, American
Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites,
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of ; and (d) where the
link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s
site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to info@rockettakeoff.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the
context and format of content on the linking party’s site.
No use of Rocket Takeoff’s logo or other artwork will be allowed for linking absent a trademark license
agreement.
Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.
Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.
Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.
Rocket Takeoff Terms & Conditions:
Rocket Digital Services LLC/ Rocket Takeoffs
Please Read Important Terms When You Place an Order.
When you accept our estimate and/or pay for your order, you agree to our terms of service below:
Cost of Service:
The cost of the services depends on the size of your project, specifications involved, and time consumed but you can get an actual quote/proposal by providing us with the drawings/plans and bid documents. Prices of our services are subject to change.
Payment Terms & Policy:
Payment must be made and verified before we can proceed with the work. Please note any payment received after 2 pm EST will be started the next day. If you are on a subscription membership plan, your account must have available credits to cover your order.
Client Requirements:
For prompt service and to meet due dates the clients must provide us with complete information like (drawings, Specifications, Addendum, and required report which is the technical need and requirements for the service (Take-offs and Estimation).
Disclaimer on Takeoff Results:
While we strive to be 100% accurate and apply a 2 step quality control process on all takeoff results, there are circumstances that are beyond our control such as scale discrepancies, missing specs, human type-os, or an overall incomplete set of blueprints, etc. which can affect the overall accuracy of the takeoff quantities. Therefore, we encourage all of our customers to thoroughly review all takeoff results before using them for any bidding or purchase purposes.
We offer on-screen live reviews and unlimited revisions within 90 days of the takeoff delivery date to our clients on the same set of plans provided at the time of order. Should updated versions of the plans be submitted after delivery or during the takeoff process additional fees may apply. After 90 days if no revisions or zoom call reviews are not requested customer releases Rocket of all claims related to the takeoff results. Due to job conditions and area variables, your final requirements and material cost may vary.
Disclaimer on SKU# & Product descriptions:
If applicable to your company, regarding SKU/PART# please note SKU/PART# provided are recommendations only. Please double-check with your client to ensure this is the product they prefer for their projects. Always double-check SKU/PARTS# to ensure accuracy before using our recommendations
Due Dates:
It is very important for us to meet the agreed due date. However, sometimes it is hard to determine how much time the order will actually take once we are working on it. If you have a specific date you must meet, please specify at the time of order and we will advise asap if we can meet the deadline. We consistently provide updates; you can track your order in your dashboard, and you can also contact us anytime to find out the status of your order.
Please note any payment received after 2 pm EST will be started the next day. We do work on takeoffs through the weekend, however, if your order delivery date falls on a Saturday or Sunday then your order will be delivered on the next business day.
Refund Policy:
If you are not happy with the results of your takeoff order, please contact us as we do offer unlimited revisions within 90 days of delivery and will work with you on a resolution of your concern. We do not offer refunds after work has been started. We pride ourselves in detailed accurate takeoff work, but if by human error or type-o there was a mistake on your order we will correct & revise it at no extra cost. We always respond to any concerns made on support tickets, via emails or phone calls. In accepting your estimate and/or paying for your order, you also acknowledge, to review all takeoff & estimate results completed by us prior to using the information or bidding on a project. Please open a support ticket on your dashboard or send us an email with any concerns or revision requests at info@RocketTakeoffs.com. We monitor this mailbox consistently.
Revision Policy:
We base all takeoffs and estimating on the date and version of the original drawings/plans submitted at the time of quoting. If there are any human errors or type-o on our part, we do offer free unlimited revisions to correct your takeoff results within 90 days of delivery. We also note your files with any requested changes so that your next order will include your preference.
If the original drawings/plans have been revised and the client needs new takeoff based on new drawings, we can complete this new takeoff request at a discount but please note there will be an additional cost. Should updated versions of the plans be submitted after delivery or during the takeoff process additional fees may apply
Assumption Policy:
We offer professional quantity takeoff services based on the plans provided. We don’t prefer to work on assumptions as we do not do value engineering. The information in your results will be based solely on the plans and specs provided at the time of service. However, we may make some assumptions where needed at our discretion, but we will note the takeoff if this is the case.
Cost Estimation Policy and Explanation:
Options 1-Labor/Man Hours Count (No Rate) (Level 1 or 2) Unless this rate is provided by the customer or on the plans/specs
Options 2-Using RSmeans or Craftsman General Average Price cost estimation (Labor & Materials) per item
Prices are based on average material and labor prices in the USA, pin local zip code, or the country where the project is located at. You will be able to edit those prices and all the formulas will be changed accordingly in the excel sheet. We mostly use costing software however, there is a number of items that are not found on costing software that is sometimes needed to complete a cost estimation. To supplement we may do research and use websites like Homewyse, Home Depot, other construction websites, and from gathered experience.
*Labor Hours not included in this price of cost estimation, unless added as an option*
*IMPORTANT*This is only an average cost only. Please check your cost estimation results before using the information due to the current market fluctuation in the cost of construction materials at this time.
Disclaimer on Cost Estimation Results:
Cost Estimation is an average price ONLY using costing software. It will NOT include your specific overhead, equipment cost, or custom item pricing, etc.. We DO NOT call manufacturers to verify prices. Please review the pricing, before you use our information. It is meant to be a guide of the average cost in the area of the job site, but your pricing may be different depending on your company’s specific overhead, profit margins, requirements or consumables. If you have a price list that you would like us to use we can make changes to your cost estimation results or please note that your excel worksheet is editable, therefore you can also make adjustments per your company pricing and requirements. The average costing explanation is also located on your estimate and invoice too. Due to the market conditions of changing construction prices in the USA, we like to remind you that this is a national average price only. Please be sure to check this information before you use it.
You can email us at info@rockettakeoffs.com if you have any revision requests or questions.
Gift Cards
- Your use of this gift card constitutes acceptance of these terms:
This card may be applied toward any purchase made at Rocket Takeoffs & Estimating’s website. It is not exchangeable for cash or replaced if lost or stolen. - Treat this Card as cash. It will not be replaced if lost or stolen.
- Redeemable only for services not exceeding the remaining credit balance on this card.
- Gift Cards are non-refundable after purchase.
Additional terms about our services:
We strive to be as accurate as possible on all work performed for our customers. However, please make sure to complete your own quality control and Review to ensure it meets your expectations. Due to job conditions and area variables, your final requirements and material cost may vary.