FAQ-Frequently Asked Questions

Frequently Asked Questions

How does your service work? 5 Easy Steps

  • Step 1: Complete and submit the quote request form make sure to attach plans/drawings or login to your dashboard and place a request for a quote
  • Step 2: We will review and send you a quote usually within a few hours
  • Step 3: Once you review our quote & accept the quote, then we send you a payment request
  • Step 4: Next we get to work right away on your takeoff order
  • Step 5: After Quality Control Check you will receive a detailed takeoff for each requested trade/scope in the time frame agreed upon and in the format requested

How much does your takeoff service cost?

Affordable-We price our services per scope of work, size of the project and our time to complete your order. Please submit drawings/plans and one of our experienced estimators will review and shortly after we will provide a free detailed quote.

Our goal is to earn your repeat business and referrals. Our rates are much less than the market. Try us out now!

Monthly Membership Packages Available! Enjoy discounts, perks & more. Click To Learn More.

Do you offer cost estimation?

Yes, we do and it depends on the type of order.

On All Divisions/All Trades Takeoff Orders: (Level 3) We offer zip code-based pricing for location-specific material & labor cost

We use RSmeans price data and this is best for Commercial & Government Jobs

However, for our monthly members-only, we do offer to customize a price sheet for your company that we can use on your specific orders.

What is your turn around time?

36 to 48 hours on average or depending on the scope of work (Meeting your requested due date is our top priority) However, the complexity of the project will determine how soon we can deliver. We will update regularly and you can also monitor your order on your dashboard.

Do you offer rush services?

Rush Orders Are Available for an extra cost. (24 hours or less depends on order size) Please send us a message to confirm availability.

How does your free trial work?

Limited Time Only Offer For New Clients. We are offering a Free Takeoff Trial!  Please Note the Details: This is great for companies that don’t currently need a full takeoff and just want to get a real example of our work. (Based on 1-2 page drawings OR up to 1 Hour of Free Takeoff Work) Please specify which trade/scope of work in the scope/message section of our form. (This is NOT a full takeoff) Or  You can get a new client discount of equal value on your first full order. 

Do you offer a client login (private order dashboard)?

Yes, we offer a personalized client login dashboard. Here you can monitor your order progress, easily request free quotes, track all of your projects and invoices. If you have placed a takeoff order with us, please check your email for login details. Check spam, just in case. If you are already a client login here: https://my.rockettakeoffs.com

Do you offer monthly subscriptions?

Yes, we now offer monthly subscriptions. Get more discounts and perks when you join! Click here for more information.

What types of takeoffs do you do?

Specialize in the following trades, if your trade is not listed send us a message and we can confirm if we can help you.

Roof and Siding
Floor, Wall, and Ceiling
HVAC
Insulation
Masonry
Drywall & Framing
Metal Framing
Painting
Lumber and Hardware
Concrete
Pavement and Parking
Plumbing
Landscape
Electrical
And More-Click Here For Our Full List

Where are you located at?

We are located in Dacula, GA USA which is 45 minutes east of Atlanta. We serve our customers remotely. Click here to learn more about us.

What types of payments do you accept?

Credit Card or Square Payment. Please note payment must be confirmed before we can begin work.

What countries do you service?

USA & Caribbean, Canada, Spain, UK & Australia

What software and format do you use?

We are currently mainly using Planswift for takeoffs. However, we can also provide takeoffs in Bluebeam & RSMeans. Our formats include PDF Marked Drawings, Planswift File(As Requested) & Material List Excel Spread Sheet. If you are looking for something else, send us a message and we can confirm if we can help you.

What languages do you speak?

What types of clients do you typically serve?

General Contractors, Construction Suppliers, Insurance Adjusters, Realtors, Sub-Contractors, Engineers, and Home Builders.

My project has to be confidential, how can I ensure you will honor this?

We are happy to sign a non-disclosure/confidential agreement when needed.

What are your terms of service & refund policy?

Please click here to review our terms of service.

Feel free to contact us, if you have any other questions!

Email Us: Info@RocketTakeoffs.com

 

 

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